FAQ
Default solution folder, feel free to edit or delete it.
Hey everyone, here is an article that gives the steps for managing saved password in IE: http://www.intowindows.com/how-to-view-backup-passwords-sa...
Fri, 29 Sep, 2017 at 1:47 PM
we have come across a couple cases where paid and unpaid break are not registering properly. A solution to this is to make sure that you have all your ...
Tue, 7 Nov, 2017 at 9:34 AM
In OnTheClock we have a security feature where you can lock down an employee to a Public IP address. A common question that we are asked, " Does m...
Wed, 27 Dec, 2017 at 1:09 PM
Currently right now we are experiencing a large volume of called regarding Snow days in the south. Although this is a rare occasion we also have to remember...
Fri, 26 Jan, 2018 at 3:32 PM
PDFs don't open automatically in Chrome You can normally open PDFs automatically in Chrome by clicking on the file you want to see. If your PDFs are...
Mon, 26 Mar, 2018 at 11:22 AM
Change Chrome languages & translate webpages You can change the language Chrome uses and have Chrome translate webpages for you. COMPUTER ANDROI...
Fri, 8 Jun, 2018 at 1:23 PM
There is a situation where an employee shows that they are punched in but does not show the time in the Who's In. This is caused by a situation wher...
Fri, 13 Jul, 2018 at 11:52 AM
Solution 1 Some problems with the Ontheclock.com QuickBooks Desktop Importer, such as the error in the screenshot below, can be solved by installing ...
Fri, 5 Apr, 2019 at 10:52 AM
If you get the following warning when installing the Fingerprint Reader software, then chances are that you are not logged into the computer as the administ...
Fri, 19 Jul, 2019 at 3:56 PM
When you add an employee into OnTheClock, you can either enter in an email address or a unique User ID. Typically, an email address will not already be in u...
Tue, 30 Jul, 2019 at 10:31 AM