Troubleshooting Login problems with Chrome or other browsers.
- Every time they put in their login information it would clear it out the information.
- Or if it has other issues not letting them log in.
- The following may also solve issues with other browsers
- Clear both History and Cache in Chrome.
- Then close Chrome and start it again. This will clear the memory.
- Try to log in again.
- Still the same problem?
- Then have them login using a different web browser. Make sure they are using the correct login information.
- If they are able to log in using the different web browser then there is a problem with the Chrome web browser they usually work with.
- Next, have them check what version Chrome they have on the computer.
- Have them try to update Chrome.
- The newest version is 83.0.4103.97 as of 6/8/2020
- If Chrome would not update because it is too old.
- Have them uninstall Chrome and download the newest version.