FAQ
Default solution folder, feel free to edit or delete it.
I finally found a posting on line that talked about changing
the "Use software Rendering in stead of GPU rendering" in the Advanced Internet...
Mon, 9 Oct, 2017 at 2:46 PM
If the fingerprint reader is having a problem accessing the web page have the client White list the following on the Firewall.
service.ontheclo...
Fri, 23 Sep, 2016 at 11:22 AM
See if they have security software on the computer. HP Business computers have HP Client Security Software that does not allow the fingerprint reader to ins...
Wed, 4 Jan, 2017 at 3:59 PM
I ran into a new problem I had never heard before. A customer was using their laptop on an airline and tried connecting at the time but it failed. When th...
Wed, 4 Jan, 2017 at 4:01 PM
Today I learned something new. A customer called in that she was not receiving her emails from us. When i checked in Postmark it did show that it stopped wor...
Wed, 4 Jan, 2017 at 4:04 PM
OTC can only link up to QBO plus accounts, this is the only package that currently offers time tracking which is where the time card reports get sent. ...
Thu, 23 Feb, 2017 at 12:16 PM
All, I had a customer call in saying that her CSV download was not showing up properly in excel on her MAC I sent her this article and she said th...
Wed, 1 Mar, 2017 at 3:23 PM
Chrome Browser - AutoFill settings Some customers have brought up that Form fields auto populate, Here is the instructions on how to fix the issue. ...
Mon, 24 Apr, 2017 at 10:59 AM
Hey All, A customer ran into an issue with excel it was 'The file does not have a program associated with it for performing this action. Please inst...
Wed, 26 Apr, 2017 at 11:55 AM
I found this Article on how to clear out the Cache and Cookies on a MAC that 10.1 + https://kb.wisc.edu/helpdesk/page.php?id=69468
Tue, 16 May, 2017 at 3:35 PM